SHIPPING & RETURN POLICY

Shipping

Orders are shipped from Montreal, Quebec. Due to the current COVID19 circumstances, please expect a slight delay in the processing and shipment of your order, as we comply with the government’s safety guidelines. You will receive an order confirmation email once your order has been successfully placed and additional emails once your order has been shipped and delivered.

Return Policy

  • All items discounted are considered final sale.
  • Free return labels for Canadian and American orders.
  • We will gladly exchange or offer store credit on all eligible items within 14 days of the delivery date.
  • Email us at sales@ateliersdr.com with your order # and items you wish to return/exchange. 
  • If approved, we will provide you with a prepaid shipping label
  • Returned items must not be worn, washed, altered or damaged and must have original tags attached.  

International Orders

All international customers are responsible for paying their local country's import duties at time of delivery and are not subject to a prepaid shipping label.